Jacques Ramphal

Design Engineering · Agentic Experience · Design Systems · Design-to-Development


Professional Summary

I work at the seam between design and engineering, and I'm defining what design craft means now that the medium is agentic. I hold the full span from concept to production code, and over 12+ years I've turned that range into leadership: building the design systems, tooling, and practices that let teams ship well without burning out. At Orium I built Genie, an agentic orchestration platform that gives the team meaningful hours back on routine delivery work, and I lead the cross-disciplinary craft of how people and agents do the work together. My depth is in token-based design systems, design-to-development integration, and accessible, high-fidelity UI.


Core Competencies

  • Product Design and UX Strategy
  • Design Systems Architecture and Governance
  • Agentic Experience and Orchestration
  • Design Tokens and Component Libraries
  • Design-to-Development Integration
  • Cross-Functional Leadership
  • Front-End Development (React, Vue)
  • Accessibility and WCAG 2.1 Compliance
  • Design Quality and QA Operations
  • Agile and Scrum Collaboration

Professional Experience

Design Lead, Agentic Experience

Orium · Toronto, ON · 2013 – Present

Design Lead, Agentic Experience (Jun 2025 – Present)

  • Lead the design and integration of agentic systems (AX) across delivery, bridging UX, AI automation, and front-end.
  • Built Genie, an agentic delivery platform (architecture, UX patterns, front-end), that gives the team hours back on routine work.
  • Own design quality through scalable Design QA systems and front-end integration standards; mentor designers on agentic workflows and AI tooling.

Senior Product Designer (May 2022 – Jun 2025)

  • Designed token-based design systems and wrote the production front-end (React, Vue) that shipped them, working hands-on so decisions survived handoff.
  • Drove design advocacy, shared token languages, and Design QA; began leading agentic-experience work in 2024.

Visual Interface Designer (Jul 2017 – May 2022)

  • Designed and shipped UI across retail, healthcare, and SaaS platforms, growing from interface work into design systems and front-end.

Creative Rep (Sep 2013 – Jul 2017)

  • Early design and production work across brand and digital projects.

Key Impact

  • Reduced design-to-development friction by approximately 60 percent through systemization and shared tooling.
  • Shipped high-traffic, customer-facing products used by millions of end users.
  • Established repeatable design QA and review processes adopted across delivery teams.

Selected Projects

  • Genie (Internal Agentic Platform): Built an agentic orchestration platform from scratch, covering architecture, UX patterns, n8n automation flows, and front-end. The craft patterns it established are now used across delivery teams.
  • K&G Mobile App: Lead designer for a React Native loyalty application supporting hundreds of thousands of active users.
  • The /design Command Suite: Built an isolated, AI-powered Storybook environment designers spin up with a single command, connected to real components and tokens and independent from the dev workflow. It closed the gap between design intent and production reality.
  • Softchoice Website Rebrand: Delivered a scalable design system integrated with a headless CMS and a production component library. Introduced motion design using CSS keyframes and spring-physics transitions to aid comprehension without calling attention to themselves.

Tools and Technologies Figma, Design Tokens, Storybook, React, Vue, React Native, JavaScript, TypeScript, CSS, SCSS, Git, Contentful, n8n


UX Designer (Contract)

University Health Network · Toronto, ON · 2013

  • Designed accessible healthcare interfaces aligned with WCAG standards.
  • Conducted usability testing with patients and clinicians to inform design decisions.

Education

Bachelor of Design (Graphic Design) OCAD University · Toronto, ON · 2014


Licenses & certifications

  • n8n Certified Expert Partner · n8n · 2026
  • Introduction to Composable Commerce · Composable.com · 2023

Technical Skills

  • Design and Prototyping: Figma, FigJam, Adobe Creative Suite, Miro
  • Front-End Development: React, Vue.js, JavaScript, TypeScript, HTML, CSS, SCSS, Node.js, Git, Radix UI, shadcn/ui
  • Design Systems: Design Tokens, Storybook, Component Libraries, Figma Variables, Style Dictionary
  • AI and Automation: Claude Code, Claude API, n8n, Agentic Orchestration, Agentic UX/AX Patterns, Prompt Engineering
  • Methods and Practices: User-Centered Design, Design Thinking, Atomic Design, Design QA, Accessibility Testing, Agile, Scrum