Jacques Ramphal
I lead design work where systems, code, and AI meet—building the practices and platforms that let cross-functional teams deliver meaningful products efficiently and sustainably.
A project falling apart, fifty-odd UI defects and no source of truth, and what staying in it taught me: friction only sharpens you when there's something steady to work against.
The story of building Genie — from personal experiment to organizational platform — and what building it changed about how I work, what I'm capable of, and how others engage with me.
What designing for agentic systems actually looks like — mapping real workflows, defining agent behavior, setting guardrails — and why the skills designers already have are the ones that matter most.
How a personal automation experiment became a shared platform for the delivery team, and the three mental model problems that had to be solved to design for agentic AI.
How I built a unified token architecture, an AI-guarded lint pipeline, and a one-command dev loop that kept Figma, code, and AI tooling in sync across four brands, two themes, and two modalities — for a multi-display vehicle Human-Machine Interface platform.
An isolated Storybook environment powered by AI — one command to start. How I built a design layer on top of an agentic framework, and what I learned about operationalizing change in a service company where the best handoff is still a handoff.
I lead design work where systems, code, and AI meet—building the practices and platforms that let cross-functional teams deliver meaningful products efficiently and sustainably.