Jacques Ramphal

I work at the seam between design and engineering, with 12+ years shipping enterprise and consumer products. I lead the cross-disciplinary craft of how people and agents do the work together, and I built Genie, an agentic orchestration platform that gives the team meaningful hours back on routine delivery work.

Core Competencies: Product Design · UX/UI Design · Design Systems · Design-to-Development Integration · Agentic Craft and AX · Design Leadership · Front-End Development · Design Tokens · Design QA · Accessibility · Agile

Experience

Design Lead, Agentic Craft Orium, Toronto · Sep 2024 – Present

Lead the design practice and the cross-disciplinary craft of how people and agents do the work together across delivery.
Built Genie, an agentic orchestration platform, covering architecture, UX patterns, n8n automation, and front-end.
Oversee design quality through scalable Design QA systems and front-end integration standards.

Full Stack Design Lead Orium · Jan 2024 – Sep 2024

Led product design and front-end development of Orium Accelerators for composable commerce platforms.
Trained designers on systems thinking, code collaboration, and delivery standards.

Senior Product Designer Orium · Sep 2013 – Jan 2024

Led product design across enterprise and consumer platforms in retail, healthcare, and SaaS.
Architected and governed token-based design systems across multiple teams and codebases.
Implemented UI components directly in React and Vue to ensure fidelity from design to production.
Reduced design-to-development friction by approximately 60% through systemization and shared tooling.
Shipped customer-facing products used by millions of end users.

UX Designer (Contract) University Health Network · 2013

Designed accessible healthcare interfaces (WCAG 2.1); conducted usability testing with patients and clinicians.

Skills

Design & Prototyping Figma, Figma Make, Adobe Creative Suite, Miro

Front-End Development React, Vue.js, React Native, TypeScript, JavaScript, HTML, CSS/SCSS, Git

Design Systems Design Tokens, Storybook, Figma Variables, Style Dictionary, Component Libraries

AI & Automation Claude Code, Claude API, n8n, Agentic Orchestration, Agentic UX/AX, Prompt Engineering

Methods User Research, Design QA, Accessibility (WCAG 2.1), Agile/Scrum

Education: Bachelor of Design (BDes), Graphic Design, OCAD University · 2014 · Certifications: n8n Certified Expert Partner · 2026 · Composable Commerce · 2023